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This Support WebCast will provide an introduction to Business Contact Manager. This is part of an enhanced version of Microsoft Outlook 2003. Business Contact Manager combines the best Outlook features with tools users can customize for their business. Now users can manage business relationships, track customer information, and market their products and services in a single program. Streamline the way users do business by storing their customer and marketing information in Business Contact Manager. Make sure that you do not miss this exciting presentation as it previews the features of Outlook 2003 with Business Contact Manager.

In a move it says will help small businesses tap the power of customer data with the sophistication that large enterprises enjoy, Microsoft today announced it is offering Microsoft Outlook 2007 with Business Contact Manager as a standalone product. "There are 40 million small businesses worldwide according to IDC, and they face the same challenges as big businesses, but they don't have the same resources, "Anne Quaranta, senior product manager of Microsoft Office Outlook with Business Contact Manager and Microsoft Office Accounting.

Microsoft Outlook 2007 with Business Contact Manager is designed to make it easier for those small businesses to organize contact, prospect, and customer information in one place; manage sales leads and business opportunities throughout the sales cycle; create, personalize and track direct marketing campaigns in -house; and centralize project information and task management.

"Currently, many small and home-based businesses keep their contacts in several different places - some in rolodexes, some in spreadsheets," Takeshi Numoto, Microsoft general manager of Microsoft Office 2007, said in a statement released today. "We understand the importance of good customer management and are providing solutions to help small businesses centralize their customer information so that keeping track of it is more effective and less time consuming."

Salesforce.com is buying business data provider Jigsaw for $ 142 million, a move designed to help customers more easily build contact lists in their Salesforce databases.The deal to acquire the San Mateo, Calif.-based company was announced Wednesday.Salesforce offers cloud- based CRM (customer relationship management) applications geared toward businesses that need to keep track of and communicate with customers, clients, and other contacts. But the process for finding, adding, and organizing contacts can be cumbersome, Salesforce noted, especially if people are manually entering that information into their databases.

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